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Thread: Laser Fault Error

  1. 05-27-2011, 07:01 PM #1
    Lighthouse
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    Laser Fault Error

    I understand how to reset it by either turning it off and back on or simply cancelling the job and resending it works too, but I am wondering what is causing it to happen? We have had our machine running for 2 days now and I have seen this message at least 5 times already. Just wondering if something I am doing is causing it to happen so often?
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  2. 05-31-2011, 09:23 AM #2
    TimG
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    Gravograph support will be able to best help you to determine if the problem is with the computer/connection or the laser itself. Gravograph's support number is 1-800-634-6335. Press 4, then 2 and be sure to say you are part of the P Graham Dunn laser program.
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