I don't know if anyone else is having this problem but all of the newer pieces that are a glued piece of paper over wood have not come out well at all. They end up with a dark residue above the letters that will not come off when cleaning. If cleaning is attempted, the paper starts to pull up and then there is an inconsistent white around the letters. I have been using the recommended settings and cleaning as instructed. Has anyone else found a solution or been having the same problems?