Hi,

Our staff have experienced the engraving for the ZCCH01 candle holder template ends up being too high when they use the template provided by Dunn. They find that the text begins in the tealight holding section which doesn't look nice (the image depicts the text starting below the level of the bottom of the tealight). Could you please review this and either update the file or provide us with information as to why ours might be burning higher on the product than expected?

Thank you.