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There seems to be potential here. A couple things that would be helpful to us:
1. The images on this site are significantly lower resolution that the images we've previously obtained for the press...

Hi,

I was hoping to build a document which we could print out and have on hand at our laser machine showing all the clip art options available within the Gravostyle software however it appears the...

Great, thank you.

The ZWPF50 does not clearly show, on the file, that some of the area of the wood will be covered up when the piece is slid into the frame. It would be very helpful if the file could have an on-screen...

We have our auto focus arm taped (as suggested here) and we're running into problems with the ZATH heart key chains as the arm is frequently catching the foam jig and causing it to move out of place...

After your feedback I had our store engrave one of the candle holders with the default file from Dunn as well as the tweaked version which we've been using and I've attached them for you to review.
...

Thank you for this tip. We actually do have a license for Adobe Illustrator currently so we can use that however I hadn't noticed this double outline you found. Thanks for your help with this......

We recently received the attached EPS logo from a potential client however all my attempts to import it into gravostyle have failed. The file imports however there are always some parts of the logo...

Hi,

Our staff have experienced the engraving for the ZCCH01 candle holder template ends up being too high when they use the template provided by Dunn. They find that the text begins in the...

Hi,

Some designs include text boxes where the text is set to all uppercase or small caps. The gravostyle manual shows that there should be an option to set this on the yellow rapido button however...

Earlier this month a post was made about the updates to the dog tag files which now includes a 1/8" corner jig. We have not, up to this point, ever had a 1/8" corner jig. The most recent laser...

This is very helpful. Thank you.

I just discovered that some of the images provided don't actually match the images in the catalogue. As we want to ensure that we're advertising the same designs as what we can *actually* do can you...

Great. Thank you!

Perhaps the file instructions could be updated for this then as currently it doesn't say anything about using the vector tray but just says the bed should be cleaned after the file is run.

I tried to download the CHAIN.zip file through my browser and it failed so I tried using an FTP client instead. When I tried to download it it failed and this is the log file:

Status: Starting...

I'm still missing images for the following items: ZFRM40, ZFCD40 and CHAIN. Are these available?

So... is ftp://www.laserengravings.info/5.4laserfiles.zip a safe bet for where the files will be available in the future? I'm thinking I need to update my script which automatically downloads the...

Sorry, I deleted my post because I sort of got it to work with spaces but it was really odd... anyway, it's working all the time for me now without the spaces.

The http link also seems to be...

I'm not sure if this will be useful for your troubleshooting or not but here's the output from a command line download attempt:

wget...

I noticed this issue when trying to download a larger file but just reproduced it trying to download the laser files... the download session seems to be getting dropped or something mid download with...

Thanks for this file. A couple follow up questions:
1. Any chance you could provide a version with the filenames matching the catalogue codes (either the short codes or UPCs)? It seems that in a...

Hi,

We're looking to update our website to include the products from the Fall 2010 Personalized Gifts catalogue however we need images for these products. I haven't been able to find images for...

Thank you.

Thanks for your feedback and confirming these details. If we want to do the laser alignment is there a guide posted somewhere which we can follow or do we just need to call Dunn?