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I've been lasering throughout the day.
Suddenly, when I push the "run" button, the laser machine never picks up the file. Nothing changes in the status window. No lasering is done.
Yes, I rebooted.
Yes, I unplugged everything and waited a while before connecting again. 3 times.
Yes, I checked the configuration. My files should be going to the L-Solution port.
What next? Any ideas?
If you see multiple "L-Solution" printers in the printers list, it might just need some sorting out. Turn the laser off, delete all the L-Solutions and restart the computer. When you turn the laser back on, you should see one L-Solution printer return. Patch the connection in GravoStyle through the Config. Machines screen (double-click the L-Solution and click "Output..." to change the Windows print spooler to use).
If you only see one L-Solution in the printer list, make sure it's not stuck in "offline" mode.
Beyond that, please call the laser tech support line at 800.828.5260 x5
Tim