• Franklin

    Laser Maintenance - White Lithium Grease 

    by
    Franklin
    Published on 05-01-2013 04:47 PM

    We've been trying to find a better way to apply (and supply) the white lithium grease that is required for the X and Y axis of the laser machine.
    After testing a number of different options, and unsuccessfully looking for a supplier that could do exactly what we needed; we decided to make our own product and pass the savings on to you!

    We are now offering item ZSPL24, which is a small syringe prefilled with a high quality white lithium grease. The best part of this syringe is the slightly curved tip, which makes greasing the bottom side of the X-axis much easier.
    Your cost is only $5.00 for this item, and the quantity of grease included should last you for many years of laser operation.

    2012 Dealer Conference Recordings and Slideshows 

    by
    Franklin
    Published on 03-23-2012 09:22 AM

    The 2012 Dealer Conference recordings are now available for download on our website at http://www.pgrahamdunn.com/dealerconference.html

    Slideshows
    Kim Holliday - Over Achievers (PDF) (PPT)
    Anthony Burdette - Marketing That Makes Sense (PDF) (PPT)

    Computer security warning 

    by
    Franklin
    Published on 12-03-2010 11:34 AM

    This fall there have been two different stores that have each had their laser computer laptop stolen during business hours.
    Each time, the yellow "dongle" that is required to run Gravostyle was taken along with the laptop, for a total loss of around $2,000.
    We recomend that you ensure that your insurance will cover an event like this, and also encourage you to purchase and use a cable lock to physically secure your laptop.
    Here are a few locks that you may consider: http://www.amazon.com/gp/search/ref=...9bc8cee8f81d83

    PGD Laser Files: Updates and Instructions 


    New 2024 layouts are complete

    5.4 laser files
    If you need the 5.2 laser files (for 5.2 or 5.3), please call 855-218-5260

    It's important to update your files regularly. This will ensure that you always have files ready for any newly introduced product, and will also make sure that any updates or corrections to old files are applied to your system. We recommend updating your files at least once a month.

    The update steps below have changed slightly. Please read these steps before continuing.

    Here's how to update your laser files: (directions with photos, for printout)

    Step 1: Click the link and save the .zip file to your Desktop. You can also right-click and choose "Save links as..." or "Save target as..."

    Step 2: Double click the .zip file, and inside you will see many individual files. Press Ctrl-A to select all the files. Press Ctrl-C (copy).

    Step 3: Double-click the "PGD Laser Files" folder that's on your desktop. Press Ctrl-V (paste). Wait for a dialog to pop up.

    Step 4: For Windows Vista/7/8 - Click the checkbox in the lower left to apply the same action to all the items. Then click the first option, "copy and replace."
    For Windows 10 - Click the first option, "Replace the files in the destination"
    Wait for the files to copy.

    Step 5: Right-click the PGD Laser Files folder, and click "Properties." You will see a box titled "Read-Only." Click the box until there is a black check-mark inside. (Make sure it is not a grey check-mark or a filled-in block.) Click "Apply" and if prompted, select "Apply changes to Folders, Subfolders, and Files." Click "OK," and you're done!

    (Numbered Files archives)
    54Numbered.zip

    New Laser Support Site 

    by
    Franklin
    Published on 09-09-2010 04:49 PM

    Welcome to the next version of the P. Graham Dunn Laser Support Site!

    We were stretching the capabilities of the old site, so we decided it was time to start fresh.
    You'll notice that this site has a lot more options, the old "Discussion board" is now the "Forum" and is fully integrated with the site; it's a lot easier to post news items to the front page, and it should be much easier for you to join in by uploading files, submitting news posts, and with general posts and discussion in the forum.

    Unfortunatly, the migration process is far from automatic, so we're still working on moving the old content to the new site.
    Additionally, your old user account will not be able to be moved over, so you'll have to register again on this site (sorry about that).

    Regards,
    Franklin

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