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Thread: Missing new files

  1. #1

    Missing new files

    Have the new files been updated yet? We are missing files for puzzle pieces and keychains.....specificially ZPUF0018B and ZLKC08B.

    I have downloaded the most recent .zip and they are not there.

    Thanks,

  2. #2

    Missing engraving files

    Have the new files been updated yet? We are missing files for puzzle pieces and keychains.....specificially ZPUF0018B and ZLKC08B.
    We also seem to be missing ZLKC50B, ZBMK002, ZBMK002C, and ZPUF0002E through ZPUF0002N.

    I have downloaded the most recent .zip and they are not there.

    Thanks,

  3. #3
    Administrator TimG's Avatar
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    All layouts for newly introduced products are available in the .zip archive. For existing product, some layouts seen in the workbook are new layouts that are not available yet. They will be posted as they are completed.
    To take ZPUF0018B as an example; 4 of the 6 layouts on page A17 are new, leaving only 2 to choose from. However, looking at page 71 of the Summer 2015 catalog, there are 9 layouts that are still valid, and 4 more on page 73.
    To be certain as to what has been added, please read the Laser Files Changelog.

  4. #4
    Quote Originally Posted by TimG View Post
    All layouts for newly introduced products are available in the .zip archive. For existing product, some layouts seen in the workbook are new layouts that are not available yet. They will be posted as they are completed.
    To take ZPUF0018B as an example; 4 of the 6 layouts on page A17 are new, leaving only 2 to choose from. However, looking at page 71 of the Summer 2015 catalog, there are 9 layouts that are still valid, and 4 more on page 73.
    To be certain as to what has been added, please read the Laser Files Changelog.

    Do you know when the missing files will be available? It is embarrassing to show the book to the customer, have them choose the design, only to tell them that it doesn't exist.

  5. #5
    Administrator TimG's Avatar
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    These files will be made available as they are ready, but there are a sufficient number (240+) that they won't be finished for several weeks.

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