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Hi David,

Most of the time the answer is no, you don't have to download the new build of the software. Build 5 fixes an issue that some computers have running the gravostyle software. Usually, the...

Yes, I think one will be coming out sometime in January.

The answer is posted in the "READ ME FIRST: Quick Fixes for Common Problems!" post. I have copied it below:

In Gravostyle, go to Engrave, then config. machines. Double click the L-Solution 100...

These changes are now being tracked in a separate page, not in in the forum section.

You can view the page at http://www.laserengravings.info/forum/content.php?136-IMPORTANT-LASER-UPDATE!

Looks like we forgot to fix the links in this thread. Fixed now.

Hi Brian

We've fixed the issues with dropped downloads, so now just clicking the links on the page should work. Let us know if you have any further problems.

-Alex

You can view the page at http://www.laserengravings.info/forum/content.php?135-Downloading-Issue-Fixed

Sure, I'll take a look at the file.

Sorry for the delay. Yes, cutting should always be done on a vector tray. As a side note, I'm going to move this thread to the Troubleshooting section, as it is more on topic there.

Here's another thing to check. I always have to make sure things like this lay absolutely flat in the laser bed. Since they are poster-board type material, they tend to want to flex and stay that...

Yep, that is correct.

After calling and testing the change it looks like this fix has solved the problem. Case closed. :)

Wierd. I just tried downloading 5.4 and it went fine for me. Can you tell me a little more info? does it not start downloading at all, does it cut out halfway through, or maybe it gives you a corrupt...

Ah, now I'm getting a clearer picture of what's happening. Yes, if the auto-focus sensor starts dragging across any part of the item or jig while engraving, that is caused by a problem during...

Sorry about that, we were updating files today. We're finished, so try again now and you should be good to go!

A hole in the jig sounds like an equally reasonable solution for now. To do a manual focus:

-First turn off the "Auto-Focus" and "Z-Up Position" buttons before you run the file. (these are located...

Hi,

Can you tell me which layout it is that you're scanning? I'd like to see if I can replicate it here, and if I can I'll try to find a way to make it so the file doesn't do that. In the mean...

The first step is to obtain and install a windows font for the language you are looking for. It's good to note that some fonts (like Times New Roman) already contain quite a few foreign characters,...

To laser engrave and cut out objects using your vector tray, follow these steps. If you have any trouble following these instructions, check out the tutorial videos to get filled in on some of the...

If you think that the only people you can reach with the laser engraver is the customers walking through your store, then you are passing up on a lot of potential business. Here are a few examples...

If you want, you can add designs from files to your symbols library for ease of access.

Start by highlighting the part (or parts) you want to be a symbol, then going into the library and clicking...

We don't have a very conclusive list, as we have discontinued product over the years. However; here is a list of the jigs we carry for current product as of October 2010:

ZZAKC
ZZALC01
ZZALC20...

Printing From CorelDraw is for the more advanced, but very doable. Just print to the L-Solution printer that is already installed on your system. Use the printer properties to set speed/power/etc.
...

There are a number of ways to get additional clipart for your laser center, and I will share a few of those with you below:

1. Purchase a clipart catalog. This is something we did at our P....